Privacy Policy
Last Updated: March 6, 2026
1. Introduction
Welcome to Hanging Lights Club ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (hanginglightsclub.com) or use our lighting installation services in Palatine and the greater Chicagoland area.
2. Information We Collect
We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and Services, when you participate in activities on the Website, or otherwise when you contact us.
A. Information You Provide to Us Directly
- Contact Data: Name, email address, phone number, and physical address.
- Service Data: Details about your property, photos of your home or business for quoting purposes, and specific lighting preferences.
- Payment Information: We may collect data necessary to process your payment if you make purchases.
B. Information We Collect Automatically
- Device and Usage Data: IP address, browser and device characteristics, operating system, language preferences, referring URLs, and location data.
- Website Activity: Information about how you navigate and interact with our website.
3. How We Use Your Information
We use personal information collected via our Website for a variety of business purposes described below. We process your personal information for these purposes in reliance on our legitimate business interests, in order to enter into or perform a contract with you, with your consent, and/or for compliance with our legal obligations.
We use the information we collect or receive to:
- Provide, operate, and maintain our Website and services.
- Process your requests, quotes, and transactions.
- Send you administrative information, such as service updates or policy changes.
- Communicate with you regarding your installation, maintenance, or removal schedules. (For detailed information regarding our text message communications, please review our SMS Terms and Conditions.)
- Improve, personalize, and expand our Website and marketing efforts.
4. Information Sharing
We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations. We may share your data with third-party service providers, contractors, or agents who perform services for us or on our behalf (e.g., our CRM provider, payment processors, or marketing partners). We do not sell your personal data to third parties.
5. Data Security
We aim to protect your personal information through a system of organizational and technical security measures. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure.
6. Your Rights
Depending on where you reside, you may have certain rights regarding your personal information, such as the right to access, correct, or delete the personal data we hold about you. If you would like to exercise any of these rights, please contact us using the information provided below.
7. Cookies
We may use cookies and similar tracking technologies to access or store information. You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this Website may become inaccessible or not function properly.
8. Third-Party Links
Our Website may contain links to third-party websites and applications of interest, including advertisements and external services, that are not affiliated with us. Once you have used these links to leave our Website, any information you provide to these third parties is not covered by this Privacy Policy.
9. Children's Privacy
We do not knowingly solicit data from or market to children under 18 years of age. By using the Website, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent's use of the Website.
10. Policy Changes
We may update this privacy notice from time to time. The updated version will be indicated by an updated "Last Updated" date and the updated version will be effective as soon as it is accessible. We encourage you to review this privacy notice frequently to be informed of how we are protecting your information.
11. Contact Us
If you have questions or comments about this notice, you may email us at hello@hanginglightsclub.com or contact us by phone at (224) 642-8018.